Inter Table Top Company is the registered owner and operator of the lavish’d website. The products available on lavish’d, accessible at www.lavish’ d.co.uk, are sold by Inter Table Top Company (“ITTC”). In this document, ITTC may be referred to as “we,” “us,” or “Seller.” The items available for purchase on lavish’d are hereinafter referred to as “Products.”

TERMS & CONDITIONS

1. General

For assistance or inquiries, please visit our Customer Service page.
Your use of lavish’d and any purchases made therein are governed by the following, collectively referred to as the “Terms”:

– These Sales Terms
– Our Privacy Policy
– Our Cookie Policy
– Terms of Use
– Guidelines detailed on our Deliveries, Returns, and Payments pages
– Additional terms pertaining to campaigns, promotions, or specific product restrictions
– Other relevant information provided during the ordering process

By placing an order on lavish’d and agreeing to these Terms at checkout, you consent to adhere to them. If you do not accept these Terms, you will be unable to complete your purchase.

We retain the right to update these terms and conditions at any time. The terms in place at the time of your order will govern your purchase.

All communications regarding your use of lavish’d, including notices, disclosures, and agreements, will be sent electronically.

We may, without notice or liability, modify or discontinue access to lavish’d, remove content, or limit the use of certain features and services, either partially or in full.

These Terms do not infringe upon your statutory rights, which remain inviolable and cannot be limited by contract.

2. Orders

To place an order and purchase Products on Lavish’d, you must meet the following criteria:

– Be at least 18 years of age
– Be the owner or authorised holder of a valid debit/credit card or PayPal account
– Provide accurate and complete personal and payment information

Our shopping pages will guide you step-by-step through the order process, allowing you to review and amend your order before submission. We encourage you to carefully check your order details at each stage of the process.

After you finalise your order at the ‘confirmation’ stage, we will send you an Order Confirmation email detailing the products you have ordered. However, this email does not signify acceptance of your order. The contract between us is only completed when we dispatch your products, confirmed through a separate order dispatch confirmation email. 

We reserve the right to decline orders for various reasons, including but not limited to:

– Product unavailability
– Errors in product price or description
– Inability to meet specified delivery deadlines

If we cannot fulfil your order, we will notify you in writing and will not charge you for the unfulfilled items.

Our product range is continuously evolving, and we cannot guarantee the availability of any product advertised on lavish’d. We may, without prior notice or liability, alter or discontinue products due to health and safety concerns, changes in production, or commercial reasons.

In instances where products are listed on the website but are unavailable, we reserve the right to reject your order. We will contact you directly to address the issue as soon as possible.

3. Prices and Payment

3.1 Prices and Other Charges

Unless stated otherwise, the prices displayed for products on lavish’d are the full retail prices effective at the time of your order. These prices incorporate value-added tax (VAT) or other relevant taxes applicable in the United Kingdom.

Note that prices do not cover delivery and handling charges; these will be calculated and presented to you separately before you finalise your order.

Lavish’d supports transactions in British pound sterling (“GBP”)only. While payments and refunds are processed in GBP used to place the order, we are not liable for any exchange rate fluctuations or additional charges levied by your bank.

In the event of a pricing error in the products you have ordered, we will reach out to you for further instructions before accepting your order. If we process your order where there is a clear and recognisable pricing error, we reserve the right to refund the amount paid and may request the return of any goods supplied.

Prices listed on Lavish’d are exclusive to online purchases through this platform and may differ from prices in our other stores or third-party outlets. We retain the right to modify prices and payment terms at any time without prior notice, although such changes will not impact orders already placed.

3.2 Modes of Payment

We accept various payment methods, which may vary based on your billing country. To view the available options, please refer to the Modes of Payments section.

To place an order, you will need to provide the necessary details for your selected payment method and authorise the transaction through your bank or another payment service provider. Generally, we request a funds hold from your payment provider when you place your order, with the actual charge occurring upon order dispatch. Note that orders paid through online banking (where available) are charged immediately.

We utilise third-party providers for payment processing, and you may be redirected to their platforms to complete your purchase. Be aware that these providers have their own privacy policies governing the handling of your personal data.

We reserve the right to cancel your order without notice if we are unable to process payment through your chosen method.

3.3 Promotional Codes

Promotional codes are exclusively for online use and must be used in accordance with the specific terms and conditions provided with each code. Unless otherwise specified, these codes:

– Cannot be combined with other offers or discounts
– Are not applicable to already discounted or promotionally priced products

We retain the right to modify or cancel promotions at our discretion following reasonable consideration. Promotional codes are non-transferable and are only valid for the individual to whom they were issued. Unauthorised distribution or circulation of promotional codes may result in their invalidation.

4. Delivery

We deliver exclusively to the locations specified in the Deliveries & Returns section. Products will be dispatched to the delivery address or pick-up location you provide in your order, as confirmed in the Order Confirmation.

4.1 Delivery in Instalments

Should any products be temporarily unavailable, we reserve the right to deliver your order in instalments. This will not incur additional delivery charges. The anticipated delivery dates for each instalment will be outlined in the Order Confirmation.

4.2 Transfer of Title and Risk

Ownership of the ordered products transfers to you when your payment method is charged. The risk associated with the products passes to you upon delivery, provided we have received full payment for the products.

4.3 Inspection Upon Delivery

Upon receiving your order, you have a period of 14 days to inspect the delivery package and the products to ensure the order is complete and the products are undamaged. If you encounter any issues, such as transportation damage or incomplete delivery, please contact our Customer Service within this 14-day period.

4.4 Force Majeure

We are not liable for delays or failures in delivery due to circumstances beyond our reasonable control, including but not limited to force majeure events. We commit to taking all reasonable measures to mitigate any delays arising from such circumstances. In the event of a significant delay, you have the right to cancel your order without incurring additional charges.

4.5 Extended Delivery Delays

If we are unable to deliver your order within thirty (30) days of the order date, we will notify you promptly. In such cases, you are entitled to a full refund, which will be processed to your original payment method.

5. Order Cancellation, Returns, and Refunds

Refer to our Delivery & Returns section for detailed return instructions, which form an essential part of these terms.

5.1 Cancelling and returning your order

We process returns, replacements, and refunds exclusively for products purchased on this Lavish’d platform. For items bought through other channels, please adhere to the respective seller’s return policy. All refunds will be issued to the original payment method, unless otherwise agreed in writing.

You have the right to return products and obtain a refund within the withdrawal period specified in the Delivery and Returns section. Adhere to the return instructions provided with the product or found in the aforementioned section.

Products should be returned unused and in their original packaging, utilising the return labels we provide to facilitate accurate and prompt processing.

We may reduce your refund amount to reflect any diminished value of the products due to handling beyond what is acceptable in a retail setting, as permitted by law.

Original delivery costs will be refunded, except in cases where:

– Not all products from the order are returned
– The return does not comply with our return instructions

We generally do not cover return delivery costs, except in instances of defective products or incorrect deliveries. Specific circumstances where return costs are refundable are outlined in the Delivery & Returns section.

5.2 Returns of Defective Products and Faulty Deliveries

You are legally entitled to receive products that:

– Match the description provided
– Are fit for the intended use
– Are of satisfactory quality

If the products you receive do not meet these standards, they may be considered defective.

Reporting Issues

In the event of receiving defective products or incorrect items, contact our Customer Service promptly. You will be asked to provide clear photographic evidence of the issue.

Replacement and Refund

We will facilitate the replacement or refund of defective or incorrect products through our Customer Service. Replacement is contingent upon stock availability; otherwise, a refund will be issued.

Return Delivery Costs

We will cover your return delivery costs for defective or incorrect items, refunding up to the amount of our least expensive delivery option, unless a different arrangement is confirmed in writing.

5.3 Our Right to Cancel Your Order

We reserve the right to cancel your contract in the following circumstances:

– Inability to process payment through your chosen method
– Failure to deliver the products due to reasons attributable to you

6. Personal Data

Your personal data’s handling on the Lavish’d platform is guided by our Privacy Policy.

7. Limitation of Liability

7.1 Product Information

All images, sizes, measurements, and other content and information on lavish’d are approximate and presented “as is.” While we strive to maintain accuracy and currency, there may be a small tolerance in sizes and measurements. Additionally, the actual colours you perceive can vary depending on your monitor.

7.2 Liability Exclusions

We are not liable for any losses, except those we cannot legally exclude (such as death or personal injury) or those arising from laws protecting your personal data. Specifically, we are not responsible for:

– Unforeseeable losses at the time the contract was formed (e.g., technical issues)

– Losses not resulting from our breach
– Business losses
– Losses to non-consumers

8. Changes to These Terms and Severability

8.1 Term Changes

Any alterations to these Sales Terms become effective on the indicated Effective Date at the beginning of these Sales Terms.

8.2 Severability

If any term provision is deemed invalid, illegal, or unenforceable, it will be enforced to the fullest extent permissible by applicable law, without affecting the validity and enforceability of the remaining provisions.

9. Applicable Law and Jurisdiction

9.1 Governing Law

These Terms are governed by the laws of the country where the Seller is established, with non-exclusive jurisdiction granted to the courts of the Seller’s establishment city and country.

9.2 Consumer Rights

As a consumer, you retain the rights granted by the mandatory provisions of your resident country’s law. These terms and conditions do not compromise your ability to invoke such mandatory local law provisions.

9.3 Dispute Resolution

We aim to settle any disputes directly and amicably.